Connect with Sarah Landsman for Full-Spectrum CX Expertise

Start Your Customer Experience Strategy Conversation

I’m Sarah Landsman, a Cincinnati-based business leader and CX strategy consultant with over 20 years of proven leadership & experience in customer experience, brand strategy, and marketing. I’ve worked with top-tier brands like Kroger, LensCrafters, and Downy, guiding organizations through strategic transformation with a brand-centric approach and data-driven decision making.

Whether you’re looking to design your CX vision, deliver on it, or measure outcomes, I offer full-spectrum CX expertise grounded in real-world results.

Use the form below to get in touch, and choose the pillar(s) you’re focused on: Design, Deliver, Measure, or All.